Insurance Case Manager — Hybrid, Growth-Focused

Acrisure; Saint Louis Park (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Hybrid Work option

Competitive Compensation

Industry Leading Healthcare

Savings and Investments

Charitable Giving Programs

Opportunities for Growth

Parental Leave

Generous time away

Job summary

Acrisure is seeking a results-oriented Case Manager to oversee life, disability, long-term care and annuity policies from pending to delivery. You will lead negotiations with underwriters, collaborate with advisors and clients, and ensure accurate policy delivery while managing state-specific requirements.

Required: bachelor's degree or equivalent with 3–7 years in the insurance industry, strong communication, and proficiency in Microsoft Office. Hybrid work option is available.

Qualifications

• Bachelor’s degree or equivalent business experience required.
• Strong growth and business development orientation.
• Proficient in Microsoft Office – Word, PowerPoint, Excel.
• Strong technical aptitude – ability to utilize and leverage technology and systems.
• Strong organization skills/ability to manage multiple demands and priorities.
• Excellent problem solving and critical thinking skills.
• Projects confidence and enthusiasm about the company.
• Outgoing, excellent communication skills – both written and verbal.
• Ability to work/partner with a close team.
• Strong relationship management skills.
• Results oriented.

Responsibilities

• Monitor and manage the progress of pending Life, Disability, Long-Term Care and Annuity cases, ensuring timely processing and resolution.
• Collaborate with underwriters, advisors, and clients to gather required information and facilitate communication.
• Knowledge of carrier practices, policy contracts and provisions.
• Must be familiar with new business processes and various state requirements.
• Oversee the delivery of policies to clients, ensuring accuracy and completeness.
• Lead negotiations with underwriters on behalf of advisors and clients to secure favorable terms.
• Manage the reconsideration process for cases that require future negotiation due to initial underwriting decisions.
• Understand and document commissions on a per case basis in the company agency management system.

Skills

Negotiation

Communication

Project management

Microsoft Office

Relationship management

Education

Bachelor’s degree or equivalent

Tools

Policy management system

Job description

Acrisure is seeking a results-oriented Case Manager to oversee life, disability, long-term care and annuity policies from pending to delivery. You will lead negotiations with underwriters, collaborate with advisors and clients, and ensure accurate policy delivery while managing state-specific requirements.

Required: bachelor's degree or equivalent with 3–7 years in the insurance industry, strong communication, and proficiency in Microsoft Office. Hybrid work option is available.