Insurance Associate: Client Advisor & Growth Path

The Juris Agency; Pontiac (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Vacation Time

Holiday Pay

Paid Training

Production Bonus

Job summary

The Juris Agency in Pontiac, IL seeks an Associate Agent to help individuals, families, and business owners understand their auto, home, and commercial insurance options. You’ll engage clients daily, explain coverages, answer questions, and guide them through quotes and policy processes, becoming a trusted resource in insurance decisions.

This role emphasizes learning, relationship-building, and community impact, with hands-on training and clear pathways for career growth within the agency.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and prioritize responsibilities.
• Attention to detail in policy processing and documentation.
• Team-oriented mindset with willingness to support agency operations.
• Professional, client-focused approach to relationship management.

Responsibilities

• Answer and manage incoming agency phone calls, providing prompt and professional customer service.
• Present, explain, and review insurance coverage options with clients.
• Prepare quotes for Auto Insurance, Home Insurance, Commercial Insurance, and Umbrella Insurance.
• Manage quote follow-up activities and renewal re-quote opportunities.
• Process new business policies through issuance.
• Order and maintain office supplies.
• Maintain accurate client records and ensure timely completion of policy transactions.
• Assist with phone call intake and client service requests.
• Provide administrative support and help maintain office organization.
• Support agency marketing initiatives, community events, and local outreach activities.
• Collaborate with team members to ensure a positive client experience.
• Future Development Opportunity: Serve as an Investment Support Account Manager, assisting with investment account servicing.

Job description

The Juris Agency in Pontiac, IL seeks an Associate Agent to help individuals, families, and business owners understand their auto, home, and commercial insurance options. You’ll engage clients daily, explain coverages, answer questions, and guide them through quotes and policy processes, becoming a trusted resource in insurance decisions.

This role emphasizes learning, relationship-building, and community impact, with hands-on training and clear pathways for career growth within the agency.