Insurance Applications QA Specialist

North Star Insurance Advisors; Wentzville (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness

401(k) with company match

Career Growth

Team-centric culture

Annual company events

Job summary

North Star Insurance Advisors in Wentzville, MO is seeking a Customer Service Representative to act as the final checkpoint before client applications are submitted for approval. You will ensure forms are complete and accurate, helping clients get coverage without delays.

This full-time, in-person role offers competitive pay and benefits. The schedule is Monday–Friday, 8:00 am–4:30 pm, with growth opportunities within the company.

Qualifications

• Strong attention to detail and accuracy.
• Dependable, self-motivated, and organized.
• Excellent written communication and follow-up skills.
• Comfortable with repetitive tasks and autonomous work.
• Basic computer skills, including Microsoft Office.
• Prior auditing or quality control experience is a plus (not required).

Responsibilities

• Review submitted insurance applications for accuracy and completeness
• Flag errors or missing information and follow up with relevant teams
• Take incoming phone calls and process credit card payments from current policyholders
• Maintain high levels of consistency, accuracy, and confidentiality
• Collaborate with teammates and support a quality-first culture

Skills

Attention to detail

Dependable

Written communication

Autonomous work

MS Office

Quality control experience

Job description

North Star Insurance Advisors in Wentzville, MO is seeking a Customer Service Representative to act as the final checkpoint before client applications are submitted for approval. You will ensure forms are complete and accurate, helping clients get coverage without delays.

This full-time, in-person role offers competitive pay and benefits. The schedule is Monday–Friday, 8:00 am–4:30 pm, with growth opportunities within the company.