Insurance Agency Receptionist & Team Member — Growth & Benefits

Scott Cat; Bogalusa (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Catalanotto - State Farm Agent in Bogalusa, LA, seeks a Receptionist Team Member to join a busy, friendly office. You will warmly welcome customers and support daily operations. The ideal candidate is organized, customer-focused, and eager to learn about insurance products.

Training is provided, and you will grow with a team that values integrity, service, and community involvement. Join us to deliver exceptional service, manage schedules, and help clients with insurance options while

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Able to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM software

Job description

Scott Catalanotto - State Farm Agent in Bogalusa, LA, seeks a Receptionist Team Member to join a busy, friendly office. You will warmly welcome customers and support daily operations. The ideal candidate is organized, customer-focused, and eager to learn about insurance products.

Training is provided, and you will grow with a team that values integrity, service, and community involvement. Join us to deliver exceptional service, manage schedules, and help clients with insurance options while