Insurance Agency Receptionist & Growth Path

Sterling Campbell - State Farm Agent; San Tan Valley (AZ); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sterling Campbell - State Farm Agent is seeking a Receptionist to join a team focused on delivering exceptional customer service in a fast-paced insurance office in San Tan Valley, AZ. The role emphasizes greeting clients, managing scheduling, and handling inquiries with accuracy.

The ideal candidate will be organized, articulate, and comfortable discussing insurance options while maintaining CRM records and supporting daily operations.

Qualifications

• Experience in a receptionist or customer service role is required.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations and identifying insurance opportunities.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records accurately.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Job description

Sterling Campbell - State Farm Agent is seeking a Receptionist to join a team focused on delivering exceptional customer service in a fast-paced insurance office in San Tan Valley, AZ. The role emphasizes greeting clients, managing scheduling, and handling inquiries with accuracy.

The ideal candidate will be organized, articulate, and comfortable discussing insurance options while maintaining CRM records and supporting daily operations.