Insurance Agency Receptionist: Growth & Benefits

Jamie-Russell---State-Farm-Agent; Fort Collins (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jamie Russell - State Farm Agent is seeking a friendly receptionist to join our team. You will greet customers, handle calls, schedule appointments, and support the office with daily communications and records.

We value proactive team members who can engage in sales conversations, maintain CRM systems, and thrive in a locally owned agency environment. Competitive benefits and opportunities for advancement are available.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Sales conversations

Organizational skills

Communication skills

Tools

Microsoft Office

CRM systems

Job description

Jamie Russell - State Farm Agent is seeking a friendly receptionist to join our team. You will greet customers, handle calls, schedule appointments, and support the office with daily communications and records.

We value proactive team members who can engage in sales conversations, maintain CRM systems, and thrive in a locally owned agency environment. Competitive benefits and opportunities for advancement are available.