Insurance Agency Operations Lead — Hybrid

Insurance Relief; Los Angeles (CA); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) plan

Job summary

Insurance Relief in Los Angeles, CA seeks an energetic Office Manager to be the heartbeat of the team. Hybrid work schedule with 3 days in the office.

Salary $50,000-$60,000 DOE, plus a full benefits package including medical, dental, vision, life, and a 401(k). The role covers mentoring administrative and customer service staff, handling day-to-day operations, licensing compliance, payroll, commissions, and budget oversight, and ensuring smooth policy workflows.

Qualifications

• Experience handling Property & Casualty, Life & Health, and Personal Lines Insurance.
• Administrative and operational functions of an insurance agency.
• Understanding of insurance coverages, products, and agency procedures.
• Fluency in both Japanese and English is preferred.

Responsibilities

• Support the Team: Mentor and empower the administrative and customer service staff.
• Operations: Manage the day-to-day administrative duties from office management to communication.
• Compliance: Keep the agency running at its best by managing licensing and ensuring all industry regulations are met.
• Agency Finances: Play a key role in payroll, tracking commissions, and overseeing our operational budget.
• Workflows: Be the go-to person for policy processing and systems support.

Skills

Property & Casualty

Life & Health

Personal Lines Insurance

Administrative experience

Job description

Insurance Relief in Los Angeles, CA seeks an energetic Office Manager to be the heartbeat of the team. Hybrid work schedule with 3 days in the office.

Salary $50,000-$60,000 DOE, plus a full benefits package including medical, dental, vision, life, and a 401(k). The role covers mentoring administrative and customer service staff, handling day-to-day operations, licensing compliance, payroll, commissions, and budget oversight, and ensuring smooth policy workflows.