Insurance Agency Intern: Customer Service & Growth

Nickreina; Lake Charles (LA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Advancement opportunities

Training & development

Performance bonus

Flexible schedule

Job summary

Nicholas Reina - State Farm Agent is seeking an organized and efficient intern to fulfill administrative duties and support our agency in gaining and keeping customers. This internship offers hands-on experience in customer service, policy inquiries, and sales support within a friendly team environment.

You will learn to handle inquiries, educate customers about insurance options, and contribute to building strong customer relationships while supporting agency growth.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to work both independently and in a team.
• Customer-focused approach and sales-mindedness.

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Team collaboration

Time management

Organizational skills

Job description

Nicholas Reina - State Farm Agent is seeking an organized and efficient intern to fulfill administrative duties and support our agency in gaining and keeping customers. This internship offers hands-on experience in customer service, policy inquiries, and sales support within a friendly team environment.

You will learn to handle inquiries, educate customers about insurance options, and contribute to building strong customer relationships while supporting agency growth.