Insurance Agency Intern: Customer Success & Growth

Austin Connors - State Farm Agent; Tampa (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Austin Connors - State Farm Agent in Tampa, Florida is seeking an organized and efficient Intern - State Farm Agent Team Member to fulfill administrative duties and support our insurance agents. Your strong attention to detail and customer relations skills will be crucial in this fast-paced environment.

This role offers the opportunity for career growth and income expansion by assisting customers with inquiries and education about insurance options. A flexible schedule is available to fit your academic commitments.

Qualifications

• Must be a full-time student for the duration of the internship.
• Interest or coursework in relevant fields like Insurance or Marketing.
• Strong prioritization and time management skills are essential.

Responsibilities

• Assist with business goals based on agreed expectations.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service and interpersonal skills

Time management

Organizational skills

Team collaboration

Education

Full-time student in an undergraduate or post-graduate program

Interest in Insurance, Financial Services, Real Estate, or Marketing

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:
Austin Connors - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Intern - State Farm Agent Team Member with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail