Insurance Admin & Account Growth Specialist (32 hrs/wk)

Austin Area Chamber of Commerce; Austin (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Agency-paid insurance licensing

32-hour work week

Clear path for professional growth

Direct mentorship from agency owner

Opportunity to impact agency success

Job summary

Austin Area Chamber of Commerce is seeking an Administrative Assistant/Account Development Specialist to support clients, manage accounts, and develop new business within a growing insurance agency. The role blends customer service with account management and requires organization and a professional client presence.

You will start with licensing and training paid by the agency, work a consistent 32-hour week, and have clear paths for growth and mentorship from the agency owner as you contribute

Qualifications

• Positive attitude and strong work ethic.
• Strong communication and interpersonal skills.
• Organized, detail-oriented, and dependable.
• Comfortable speaking with clients by phone.
• Self-motivated and coachable.
• Currently licensed in insurance or willing to obtain a license within 45 days.

Responsibilities

• Assist clients with policy changes, service requests, and billing questions.
• Manage client communications and follow-up activities.
• Conduct policy retention outreach and process payments.
• Identify cross-sell opportunities within the existing client base.
• Follow up with warm leads and prior quote opportunities.
• Maintain accurate CRM records and agency workflows.
• Support marketing and client relationship initiatives.
• Deliver an exceptional client experience.

Skills

Customer service

Account management

Communication

Detail-oriented

Self-motivated

Tools

CRM

Microsoft Office

Job description

Austin Area Chamber of Commerce is seeking an Administrative Assistant/Account Development Specialist to support clients, manage accounts, and develop new business within a growing insurance agency. The role blends customer service with account management and requires organization and a professional client presence.

You will start with licensing and training paid by the agency, work a consistent 32-hour week, and have clear paths for growth and mentorship from the agency owner as you contribute