ADMINISTRATIVE ASSISTANT/ACCOUNT DEVELOPMENT SPECIALIST

Austin Area Chamber of Commerce; Austin (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Agency-paid insurance licensing

32-hour work week

Clear path for professional growth

Direct mentorship from agency owner

Opportunity to impact agency success

Job summary

Austin Area Chamber of Commerce is seeking an Administrative Assistant/Account Development Specialist to support clients, manage accounts, and develop new business within a growing insurance agency. The role blends customer service with account management and requires organization and a professional client presence.

You will start with licensing and training paid by the agency, work a consistent 32-hour week, and have clear paths for growth and mentorship from the agency owner as you contribute

Qualifications

• Positive attitude and strong work ethic.
• Strong communication and interpersonal skills.
• Organized, detail-oriented, and dependable.
• Comfortable speaking with clients by phone.
• Self-motivated and coachable.
• Currently licensed in insurance or willing to obtain a license within 45 days.

Responsibilities

• Assist clients with policy changes, service requests, and billing questions.
• Manage client communications and follow-up activities.
• Conduct policy retention outreach and process payments.
• Identify cross-sell opportunities within the existing client base.
• Follow up with warm leads and prior quote opportunities.
• Maintain accurate CRM records and agency workflows.
• Support marketing and client relationship initiatives.
• Deliver an exceptional client experience.

Skills

Customer service

Account management

Communication

Detail-oriented

Self-motivated

Tools

CRM

Microsoft Office

Job description

ADMINISTRATIVE ASSISTANT/ACCOUNT DEVELOPMENT SPECIALIST

Full-Time (32 Hours/Week) | Paid Licensing | Career Growth | Paid-Time Off Join a Growing Insurance Agency
We are seeking a motivated and dependable individual who wants more than a traditional administrative role. This position combines customer service, account management, client retention, and business development within a growing insurance agency.
If you're organized, enjoy helping people, and are looking for a long-term career with advancement opportunities, we'd love to hear from you.

Why Join Our Team?

• Agency-paid insurance licensing
• Consistent 32-hour work week
• Clear path for professional growth
• Direct mentorship from the agency owner
• Opportunity to make a meaningful impact on agency success

Compensation & Benefits

• $15/hour during training and licensing period
• Agency covers all licensing costs
• Insurance license required within 45 days of hire
• $18-$22/hour after licensing, based on experience and performance
• Paid Time Off (PTO) accrual after licensing
• Long-term advancement opportunities

Key Responsibilities

• Assist clients with policy changes, service requests, and billing questions
• Manage client communications and follow-up activities
• Conduct policy retention outreach and process payments
• Identify cross-sell opportunities within the existing client base
• Follow up with warm leads and prior quote opportunities
• Maintain accurate CRM records and agency workflows
• Support marketing and client relationship initiatives
• Deliver an exceptional client experience

Qualifications

• Positive attitude and strong work ethic
• Strong communication and interpersonal skills
• Organized, detail-oriented, and dependable
• Comfortable speaking with clients by phone
• Self-motivated and coachable
• Currently licensed in insurance or willing to obtain a license within 45 days
• Interested in building a long-term career in the insurance industry

Ideal Candidate

This role is perfect for someone who enjoys helping people, building relationships, and contributing to a growing business. You will play an important role in client retention, account development, and the continued success of the agency.