Growth-Oriented Account Associate

State Farm; Lafayette (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Performance bonus

Competitive salary

Job summary

Austin Kyle - State Farm Agent seeks an Account Associate to support daily operations and customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will engage with customers, build a referral-driven pipeline, and coordinate outreach strategies with the team while maintaining regulatory compliance.

Qualifications

• Excellent communication and relationship-building skills.
• Detail-oriented and organized, with the ability to manage multiple tasks.
• Comfortable initiating contact with prospective customers.
• Positive attitude, ethical, coachable, adaptable to change, reliable and self-driven to exceed sales expectations.
• Previous experience in marketing, outreach, or customer service preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Engage with prospective customers through calls, emails, texts and community outreach.
• Develop and maintain a pipeline of potential new business opportunities, especially through referrals.
• Schedule and conduct follow-up interactions to support acquisition goals.
• Consistently onboard new customers through consistent, proactive follow-up.
• Collaborate with team members to coordinate outreach strategies.
• Track activity and report progress toward established objectives.
• Maintain compliance with office and regulatory procedures.

Skills

Strong communication

Relationship-building

Detail-oriented

Multi-tasking

Job description

Austin Kyle - State Farm Agent seeks an Account Associate to support daily operations and customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will engage with customers, build a referral-driven pipeline, and coordinate outreach strategies with the team while maintaining regulatory compliance.