Insurance Accounts & Customer Growth Specialist

Anthony-Cecchini---State-Farm-Agent; Pittsburgh (Allegheny County); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Anthony Cecchini - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You improve lives by proactively marketing relevant products and services and foster long-term client relationships. The role offers advancement opportunities in a customer-focused environment and values prior sales or service experience, plus a

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Marketing mindset

Customer-focused

Job description

Anthony Cecchini - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You improve lives by proactively marketing relevant products and services and foster long-term client relationships. The role offers advancement opportunities in a customer-focused environment and values prior sales or service experience, plus a