Insurance Accounts Associate - Growth and Customer Focus

Daryl Gilliam - State Farm Agent; Farmington Hills (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Daryl Gilliam - State Farm Agent in Farmington Hills, MI, is seeking an Account Associate to help grow our office through meaningful customer relations and by acting as a liaison between customer needs and agency departments. You will promote relevant insurance products and services to improve customers’ lives.

The role emphasizes strong customer service, organization, and teamwork within a small, community-focused agency that values work-life balance and professional growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Daryl Gilliam - State Farm Agent in Farmington Hills, MI, is seeking an Account Associate to help grow our office through meaningful customer relations and by acting as a liaison between customer needs and agency departments. You will promote relevant insurance products and services to improve customers’ lives.

The role emphasizes strong customer service, organization, and teamwork within a small, community-focused agency that values work-life balance and professional growth.