Insurance Account Representative - State Farm Agent Team Member

Manuel Torres II - State Farm Agent; Waukegan (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A vibrant insurance agency is seeking an Insurance and Account Representative to deliver exceptional customer experiences. This role emphasizes client relationships, requires bilingual Spanish, and offers growth opportunities within the agency. Join a dedicated team focused on community service and client education.

Benefits

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Valuable career-building experience

Qualifications

• Bilingual Spanish required.
• Excellent communication skills to assist customers.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused review process to educate customers about options.

Skills

Customer service

Communication

Problem-solving

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

*This role requires bilingual Spanish*

ROLE DESCRIPTION:

As a Insurance and Account Representative with Manuel Torres, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

About the Agent - Manuel Torres

• State Farm Insurance Agent Since 2001.
• State Farm Insurance Chairman's Circle Agent
• Ambassador Travel Qualifier.
• State Farm Insurance SVP Club Agent
• Evening & Weekend Appointments available upon request
• Professional Bilingual English/Spanish Team
• Home appointments upon request
• Serving the Chicago Land Area
• Free Notary Services
• Auto Insurace Free Quote
• Home Insurance Free Quote
• We Offer Free Life Insurance Quotes
• Insurance Agent since 1997

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Bilingual Spanish

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience