Insurance Account Representative - State Farm Agent Team Member

Mirandascurlock; Louisville (KY); On-site; USD 45,000 - 74,100; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Paid training from day one

Licensing support

Job summary

A local insurance agency in Louisville, KY, is seeking an Insurance Account Representative to engage with insurance shoppers through calls and messages. The role involves identifying customer needs and recommending tailored insurance solutions. Qualifications include sales or customer service experience, a high school diploma, and strong communication skills. The position offers competitive compensation ranging from $45,000 to $74,100 annually, along with various benefits such as performance bonuses, paid training, and advancement opportunities.

Qualifications

• At least 1 year of experience in sales or customer service with a sales focus.
• Active Personal Lines or Property & Casualty license (preferred) or willingness to obtain.
• Receptive to feedback and performance coaching.

Responsibilities

• Engage with active insurance shoppers through multiple channels.
• Uncover customer needs and recommend tailored insurance solutions.
• Convert warm leads into customers using a consultative sales strategy.

Skills

Sales experience

Customer service skills

Communication skills

Critical thinking

Multitasking

Education

High school diploma or GED

Job description

Insurance Account Representative – State Farm Agent Team Member

Full Time in Louisville – KY.

Benefits

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Paid training from day one
• Licensing support – study materials, exam reimbursement, and assistance
• Leads provided

Compensation

Target Total Compensation: $45,000 – $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at agent's discretion.

Responsibilities

• Engage with active insurance shoppers via inbound/outbound calls, SMS, and more.
• Use insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from State Farm products.
• Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.

Qualifications

• At least 1 year of experience in sales or customer service (with a sales focus).
• Active Personal Lines or Property & Casualty license in your state of residence (preferred); if unlicensed, willingness to obtain a Property & Casualty and Life & Health license.
• High school diploma or GED required.
• Receptive to feedback and performance coaching.
• Strong communication, critical thinking, and multitasking skills.
• Competitive, highly self-motivated, and enjoys being rewarded for your efforts.
• Ability to work independently and hold yourself accountable for performance.
• Ability to navigate multiple computer systems simultaneously.