Insurance Account Representative: Build Relationships & Deliver Value

Myagentjennifer; Edmond (OK); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Training & development

Bonus based on performance

Descripción de la vacante

Jennifer Lowder - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relationships and act as a liaison between customer needs and agency departments, promoting State Farm products and services.

The role emphasizes outbound and inbound customer interactions, lead development, scheduling, and delivering prompt, friendly service across coverage, billing, and policy changes.

Formación

• Experience in sales or customer-facing roles.
• Experience in managing customer relationships.
• Interest in marketing products and services based on customer needs.
• Strong written communication skills.
• Strong verbal communication skills.
• Commitment to customer service.
• Ability to anticipate customer needs.
• Ability to relate to customers.

Responsabilidades

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Conocimientos

Sales experience

Customer relationship management

Marketing mindset

Written communication

Verbal communication

Customer service

Anticipating customer needs

Relating to customers

Descripción del empleo

Jennifer Lowder - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relationships and act as a liaison between customer needs and agency departments, promoting State Farm products and services.

The role emphasizes outbound and inbound customer interactions, lead development, scheduling, and delivering prompt, friendly service across coverage, billing, and policy changes.