Insurance Account & Renewal Specialist

Lockton; Missouri; On-site; USD 42,000 - 62,000; Full time

Job summary

Lockton in the United States seeks a Client Services professional to respond to routine inquiries, document communications, and refer complex issues to senior staff. You will prepare written correspondence and coordinate with underwriters as requested by senior staff.

The role also involves reviewing policies for accuracy, supporting renewal processes, producing employee communications, and helping with invoicing and data entry while maintaining client records and staying current with industry

Qualifications

• Bachelor’s degree or equivalent experience in business/related field.
• Up to three years of client services experience required.
• Strong knowledge of Microsoft Office and related tools.
• Excellent verbal and interpersonal communication skills.

Responsibilities

• Receives and responds to routine client inquiries and documents communications.
• Prepares written correspondence and coordinates with underwriters as requested.
• Reviews and processes policies for accuracy of coverage and forms.
• Assists in renewal processes and produces client communications.
• Maintains client records and supports data entry and invoicing.

Skills

Verbal communication

Interpersonal skills

Time management

Education

Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

Lockton in the United States seeks a Client Services professional to respond to routine inquiries, document communications, and refer complex issues to senior staff. You will prepare written correspondence and coordinate with underwriters as requested by senior staff.

The role also involves reviewing policies for accuracy, supporting renewal processes, producing employee communications, and helping with invoicing and data entry while maintaining client records and staying current with industry