Insurance Account Manager — Growth & Retention Lead

Derek Hensley - State Farm Agent; Springfield (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

Derek Hensley - State Farm Agent is seeking an Account Manager Team Member to strengthen customer relations and connect client needs with agency services. You will grow the agency by marketing relevant products and serving as the liaison with various departments, driving customer success.

You will thrive in a sociable, sales-minded role that values community impact and ongoing career development within a trusted brand.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relationships

Sales

Leadership

Interpersonal skills

Job description

Derek Hensley - State Farm Agent is seeking an Account Manager Team Member to strengthen customer relations and connect client needs with agency services. You will grow the agency by marketing relevant products and serving as the liaison with various departments, driving customer success.

You will thrive in a sociable, sales-minded role that values community impact and ongoing career development within a trusted brand.