Insurance Account Manager — Growth & Client Success

Jmaysinsurance; Middlesborough (KY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Justin Mays - State Farm Agent in Middlesborough, KY is seeking an Account Manager to grow our agency through strong customer relationships and proactive product recommendations.

You will handle policy reviews, resolve complex issues, and sell policies to cold and warm leads while contributing to a culture of honesty, integrity, and long-term career growth.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills required.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Interpersonal skills

Sales targets

Sales conversations

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2008 and currently lead a team of 14. My career path has been anything but traditional - I was a teacher before joining State Farm and also spent time working as a coal miner, following a family tradition that goes back four generations. I ultimately chose a different path and became a first-generation insurance agent, building an agency and career of my own. Outside of work, I enjoy hunting, fishing, and spending as much time outdoors as possible.

Supporting and staying connected to our local community is an important part of our agency and the way we do business. For our team, our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support and resources they need to build successful, long-term careers.

We are a high-performing, top-producing agency, and our team works hard to maintain that level of success. I’m looking for someone who is hardworking, driven, competitive, coachable, and motivated by goals. Above all, honesty and integrity are essential. If you want to challenge yourself, be surrounded by other motivated people, and contribute to a team with a strong track record of success, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Manager for Justin Mays - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.