Insurance Account Manager — Client Growth & Service

Anchor Insurance Group Inc.; Muskegon (MI); On-site; USD 50,000 - 72,000; Full time

Job summary

Anchor Insurance Group Inc. in Muskegon, MI, is seeking an Account Manager to join our on-site team. You will manage client accounts across personal and commercial lines, quote, bind, service, and renew policies.

You will review coverage needs, collaborate with multiple carriers, process policy changes, and respond to client inquiries in a timely, professional manner while building strong relationships and identifying cross-sell opportunities for growth.

Qualifications

• Strong client service and relationship management skills.
• Clear communication, active listening, problem-solving abilities.
• Organizational and administrative skills with attention to detail.

Responsibilities

• Quote, bind, and service personal and commercial insurance policies.
• Review coverage needs and process policy changes.
• Handle renewals and timely client inquiries with professionalism.
• Work with multiple carriers to secure appropriate coverage.
• Identify cross-sell opportunities and support growth and retention goals.

Skills

Client service & relationship mgmt

Communication & listening

Organizational & admin skills

Insurance product knowledge (learnable

Team collaboration & independence

Education

High school diploma or equivalent

College degree or prior insurance experience (beneficial)

Active Michigan Property & Casualty license (preferred)

Tools

Agency management software

Job description

Anchor Insurance Group Inc. in Muskegon, MI, is seeking an Account Manager to join our on-site team. You will manage client accounts across personal and commercial lines, quote, bind, service, and renew policies.

You will review coverage needs, collaborate with multiple carriers, process policy changes, and respond to client inquiries in a timely, professional manner while building strong relationships and identifying cross-sell opportunities for growth.