Insurance Account Manager

Strive Solutions; Rolling Meadows (IL); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Strive Solutions is seeking a Client Service Manager to support finance and insurance clients with exceptional service and risk management solutions. You will act as the primary contact for a portfolio, manage renewals, and coordinate with carriers and internal teams to refine insurance strategies.

Key duties include performing coverage analysis, preparing proposals, and resolving client questions promptly. A client-first, ethical approach is essential to effectively balance service and risk.

Formación

• Experience handling a portfolio of accounts.
• Proficiency in coverage analysis and insurance operations.
• Ability to coordinate with producers, carriers, and internal teams.

Responsabilidades

• Serve as primary point of contact for a portfolio of accounts.
• Manage renewals and day-to-day client service needs.
• Perform coverage analysis and support risk review activities.
• Collaborate with producers, carriers, and internal teams on insurance and risk strategies.
• Prepare proposals and documentation for client coverage needs.
• Resolve client questions, concerns, and service issues efficiently.
• Uphold an ethical, client-first approach while managing risks.

Conocimientos

Client service

Relationship management

Coverage analysis

Communication

Ethical conduct

Descripción del empleo

Client Service Manager

to support finance and insurance clients with exceptional service and risk management solutions.

Key Responsibilities

• Serve as primary point of contact for a portfolio of accounts.
• Manage renewals and oversee day-to-day client service needs.
• Perform coverage analysis and support risk review activities.
• Collaborate with producers, carriers, and internal teams to develop insurance and risk strategies.
• Prepare proposals and documentation for client coverage needs.
• Resolve client questions, concerns, and service issues efficiently.
• Uphold an ethical, client-first approach while managing risks.

Qualifications & Skills

• Strong client service and relationship-management skills.
• Proficiency in coverage analysis and understanding of insurance operations.
• Ability to coordinate with external partners (producers, carriers) and internal teams.
• Excellent communication and problem-solving skills.
• Commitment to ethical conduct and client-focused outcomes.