Insurance Account Growth Specialist

Mycitymyagent; Massillon (OH); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Mycitymyagent in Massillon, OH is looking for an Acquisition Specialist to join their team. This role involves delivering excellent customer service, assisting with policy changes, and identifying client needs. Candidates should be organized, detail-oriented, and capable of managing multiple accounts while demonstrating strong communication skills. A Property & Casualty license is preferred, and the position offers a salary between $40,000.00 and $80,000.00+ per year including commissions.

Qualifications

• Comfortable with obtaining Property & Casualty license.
• Willingness to obtain Life and Health license.
• Previous insurance or customer service experience is a plus.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations.
• Review existing accounts and identify opportunities to better protect customers.
• Maintain accurate documentation in the agency management system.
• Follow up with customers to ensure satisfaction and retention.
• Support the sales team with customer relationship management.

Skills

Strong communication and customer service skills

Highly organized and detail-oriented

Ability to multitask and manage multiple client accounts

Comfortable using computer systems and agency software

Job description

Mycitymyagent in Massillon, OH is looking for an Acquisition Specialist to join their team. This role involves delivering excellent customer service, assisting with policy changes, and identifying client needs. Candidates should be organized, detail-oriented, and capable of managing multiple accounts while demonstrating strong communication skills. A Property & Casualty license is preferred, and the position offers a salary between $40,000.00 and $80,000.00+ per year including commissions.