Insurance Account Coordinator-Detail-Driven Client Support

American Specialty Insurance & Risk Services, Inc.; Wayne (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, Vision

Financial Benefits: 401k, Student Loan Assistance

Paid Time Off

Mental Health Services

Job summary

A growing insurance firm is seeking an Account Coordinator to provide excellent customer service to brokers and insureds in Wayne, NJ. The role includes managing account activities, responding to inquiries, and performing administrative duties. Ideal candidates will have an insurance customer service background and a high school diploma. Join a supportive team that values meritocracy and recognizes hard work, offering robust health and financial benefits.

Qualifications

• One to three years of experience in insurance-related customer service position.
• Active Property Casualty license required (or obtain within 3 months of hire date).
• Ability to quickly adapt to internal proprietary software programs.

Responsibilities

• Respond to inquiries promptly and route calls as needed.
• Manage renewal account lists and coordinate with Underwriting.
• Prepare and send proposals, including binding instructions and follow-ups.
• Handle Certificates of Insurance, including templates and record-keeping.

Skills

Customer service excellence

Attention to detail

Effective communication skills

Critical thinking

Education

High school diploma/GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A growing insurance firm is seeking an Account Coordinator to provide excellent customer service to brokers and insureds in Wayne, NJ. The role includes managing account activities, responding to inquiries, and performing administrative duties. Ideal candidates will have an insurance customer service background and a high school diploma. Join a supportive team that values meritocracy and recognizes hard work, offering robust health and financial benefits.