Insurance Account Manager: Client Growth & Service

American Specialty Insurance & Risk Services, Inc.; Wayne (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, Vision

Financial Benefits: 401k, Student Loan Assistance

Mental Health & Wellness: Free Mental Health Services

Paid Time Off, Holidays, Discounts

Job summary

A leading insurance services company is seeking an Account Manager in New Jersey to provide excellent customer service and account management to clients. The role involves responding to inquiries, managing renewals, and offering risk management guidance. Candidates should have a high school diploma and relevant experience in customer service. This position offers a range of comprehensive benefits focused on the well-being of the team members.

Qualifications

• High school diploma/GED.
• One to three years of experience in insurance-related customer service position.
• Working knowledge of Microsoft Outlook/Word/Excel and ability to quickly adapt to internal proprietary software programs.
• Excellent verbal and digital communication skills.
• Perform tasks with a high degree of accuracy.
• Analytical skills.
• Critical eye for detail.
• Ability to work both independently and with a team.

Responsibilities

• Respond to all inquiries within prescribed timelines.
• Manage renewal account list.
• Provide risk management and insurance guidance.
• Evaluate service requests and determine compliance.
• Prepare and issue Certificates of Insurance.
• Assist with follow-up submission items.
• Manage client relationships.
• Perform other job-related duties as assigned.

Job description

A leading insurance services company is seeking an Account Manager in New Jersey to provide excellent customer service and account management to clients. The role involves responding to inquiries, managing renewals, and offering risk management guidance. Candidates should have a high school diploma and relevant experience in customer service. This position offers a range of comprehensive benefits focused on the well-being of the team members.