Insurance Account Associate — Growth & Impact

Andrew Creswell Ins Agcy Inc; Augusta, Northern (GA, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

Drew Creswell - State Farm Agent is hiring an Account Associate in Augusta, GA. This full‑time role focuses on supporting customers, growing the office through meaningful relations, and serving as a liaison among departments to meet client needs.

Responsibilities include managing accounts, processing policy changes, assisting with inquiries, and coordinating with underwriters to issue policies promptly. A strong service mindset and prior insurance exposure are beneficial.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Insurance experience

Job description

Drew Creswell - State Farm Agent is hiring an Account Associate in Augusta, GA. This full‑time role focuses on supporting customers, growing the office through meaningful relations, and serving as a liaison among departments to meet client needs.

Responsibilities include managing accounts, processing policy changes, assisting with inquiries, and coordinating with underwriters to issue policies promptly. A strong service mindset and prior insurance exposure are beneficial.