Account Associate - State Farm Agent Team Member

Andrew Creswell Ins Agcy Inc; Augusta, Northern (GA, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

Drew Creswell - State Farm Agent is hiring an Account Associate in Augusta, GA. This full‑time role focuses on supporting customers, growing the office through meaningful relations, and serving as a liaison among departments to meet client needs.

Responsibilities include managing accounts, processing policy changes, assisting with inquiries, and coordinating with underwriters to issue policies promptly. A strong service mindset and prior insurance exposure are beneficial.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Augusta - GA

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION

As Account Associate for Drew Creswell - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $60,000.00 per year

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