Insurance Office Receptionist with Growth & Benefits

Andrew Creswell Ins Agcy Inc; Augusta, Northern (GA, KY); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Job summary

Drew Creswell - State Farm Agent is a leading insurance agency seeking a Receptionist - State Farm Agent Team Member in Augusta, GA. The role focuses on welcoming clients, handling inquiries, scheduling, and maintaining records to support a productive office environment.

Ideal candidates are organized, detail-oriented, and eager to learn about insurance. This full-time position offers growth opportunities, health insurance, 401(k), PTO, and performance-based bonuses to reward contributions.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

CRM systems

Job description

Drew Creswell - State Farm Agent is a leading insurance agency seeking a Receptionist - State Farm Agent Team Member in Augusta, GA. The role focuses on welcoming clients, handling inquiries, scheduling, and maintaining records to support a productive office environment.

Ideal candidates are organized, detail-oriented, and eager to learn about insurance. This full-time position offers growth opportunities, health insurance, 401(k), PTO, and performance-based bonuses to reward contributions.