Insurance Account Associate - Growth & Customer Care

Henry Phan - State Farm Agent; Sugar Land (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Henry Phan - State Farm Agent in Sugar Land, TX seeks an Account Associate Team Member to support daily operations, grow the agency through customer relations, and serve as a liaison between client needs and internal departments.

You will help customers with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. A friendly, sales-minded professional with strong communication is encouraged to apply.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Job description

Henry Phan - State Farm Agent in Sugar Land, TX seeks an Account Associate Team Member to support daily operations, grow the agency through customer relations, and serve as a liaison between client needs and internal departments.

You will help customers with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. A friendly, sales-minded professional with strong communication is encouraged to apply.