Insurance Account Associate — Growth & Customer Care

Brittaney Allen - State Farm Agent; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brittaney Allen - State Farm Agent in Houston, TX is seeking an Account Associate to support daily operations and strengthen customer relationships. You will act as a liaison between customer needs and agency departments, promoting relevant products and services to grow the business.

The role emphasizes independence, strong communication, and a customer-focused mindset in a friendly, supportive team environment with opportunities for advancement and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Independence

Job description

Brittaney Allen - State Farm Agent in Houston, TX is seeking an Account Associate to support daily operations and strengthen customer relationships. You will act as a liaison between customer needs and agency departments, promoting relevant products and services to grow the business.

The role emphasizes independence, strong communication, and a customer-focused mindset in a friendly, supportive team environment with opportunities for advancement and a flexible schedule.