Insurance Account Associate — Growth & Client Care

Mike McDonald - State Farm Agent; San Antonio (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mike McDonald - State Farm Agent is seeking an Account Associate to support daily operations and customer success in San Antonio, TX. You will grow the agency through meaningful customer relations, marketing relevant products, and serving as a liaison between customer needs and agency departments.

The role emphasizes attentive, sociable, sales-minded professionals who help clients manage risks and realize their dreams, with opportunities for advancement and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Mike McDonald - State Farm Agent is seeking an Account Associate to support daily operations and customer success in San Antonio, TX. You will grow the agency through meaningful customer relations, marketing relevant products, and serving as a liaison between customer needs and agency departments.

The role emphasizes attentive, sociable, sales-minded professionals who help clients manage risks and realize their dreams, with opportunities for advancement and a flexible schedule.