Insurance Account Associate – Customer Growth & Claims

Jennifer Blumer - State Farm Agent; Lansing (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jennifer Blumer - State Farm Agent in Lansing, Michigan is looking for an Account Associate to support daily operations and enhance customer relations. In this role, you will manage customer accounts, assist with policy changes, and process insurance claims, ensuring customer satisfaction. Ideal candidates will possess strong organizational skills and previous experience in insurance is preferred. The position offers benefits such as health insurance and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service skills

Communication skills

Job description

Jennifer Blumer - State Farm Agent in Lansing, Michigan is looking for an Account Associate to support daily operations and enhance customer relations. In this role, you will manage customer accounts, assist with policy changes, and process insurance claims, ensuring customer satisfaction. Ideal candidates will possess strong organizational skills and previous experience in insurance is preferred. The position offers benefits such as health insurance and a flexible schedule.