Insurance Account Associate - Customer Growth and Support

Joshua Bailey - State Farm Agent; Laurel (DE); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health Stipend

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joshua Bailey - State Farm Agent in Laurel, Delaware seeks an Account Associate to support day-to-day operations, manage client accounts, and act as a liaison between customers and agency departments.

You will contribute to agency growth through proactive customer service, assisting with policy changes, and handling claims, while building strong client relationships and working with a collaborative team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Joshua Bailey - State Farm Agent in Laurel, Delaware seeks an Account Associate to support day-to-day operations, manage client accounts, and act as a liaison between customers and agency departments.

You will contribute to agency growth through proactive customer service, assisting with policy changes, and handling claims, while building strong client relationships and working with a collaborative team.