Insurance Account Associate | Customer Growth & Claims

Dan Dougherty - State Farm Agent; Canby Park Estates (DE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Dan Dougherty - State Farm Agent in Delaware is seeking an Account Associate to support daily operations, grow customer relationships, and act as a liaison between customers and agency departments. You will help improve customer outcomes by proactively supporting policy needs.

The role offers a collaborative, high‑performing environment with benefits including health insurance, a Simple IRA, licensing costs paid by the agency, paid time off, holidays off, and opportunities for advancement.

Qualifications

• Strong organizational skills are required.
• Excellent customer service and communication abilities are essential.
• Previous experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience preferred

Job description

Dan Dougherty - State Farm Agent in Delaware is seeking an Account Associate to support daily operations, grow customer relationships, and act as a liaison between customers and agency departments. You will help improve customer outcomes by proactively supporting policy needs.

The role offers a collaborative, high‑performing environment with benefits including health insurance, a Simple IRA, licensing costs paid by the agency, paid time off, holidays off, and opportunities for advancement.