Insurance Account Associate - Client Relations & Claims

Ben Weeks - State Farm Agent; St. Louis (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Weeks - State Farm Agent in St. Louis, MO is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role emphasizes proactive marketing of products and services, strong teamwork, and a positive, coachable attitude. The agency offers PTO, health benefits, a 401(k), licensing reimbursement, work-life balance, and private offices for our

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Excellent communication skills

Insurance industry experience

Job description

Ben Weeks - State Farm Agent in St. Louis, MO is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role emphasizes proactive marketing of products and services, strong teamwork, and a positive, coachable attitude. The agency offers PTO, health benefits, a 401(k), licensing reimbursement, work-life balance, and private offices for our