Account & Claims Specialist - Customer Growth & Care

Dane-Huxel---State-Farm-Agent; St. Louis (MO); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Dane Huxel - State Farm Agent in St. Louis, MO is seeking an Account Associate to support daily operations and deliver exceptional customer service.

You will grow the office through meaningful client relations and coordinate with agency departments to meet policy needs. Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to issue policies promptly.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Dane Huxel - State Farm Agent in St. Louis, MO is seeking an Account Associate to support daily operations and deliver exceptional customer service.

You will grow the office through meaningful client relations and coordinate with agency departments to meet policy needs. Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to issue policies promptly.