Insurance Account Associate: Client Growth & Service

My615agent; Nolensville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Training & development

Bonus based on performance

Company parties

Competitive salary

Job summary

State Farm agent Nathan Turbeville in Nolensville, TN is seeking an Account Associate to support daily operations and growth through strong customer relations. You will act as a liaison between customers and agency departments, helping to market relevant insurance and financial services.

The role emphasizes serving clients with auto, home, life, and retirement planning needs, FAQs about policy changes, and timely claim processing to improve customer outcomes.

Qualifications

• Must be able to commute to Nolensville, TN.
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish Preferred

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

State Farm agent Nathan Turbeville in Nolensville, TN is seeking an Account Associate to support daily operations and growth through strong customer relations. You will act as a liaison between customers and agency departments, helping to market relevant insurance and financial services.

The role emphasizes serving clients with auto, home, life, and retirement planning needs, FAQs about policy changes, and timely claim processing to improve customer outcomes.