Insurance Account Associate & Client Care

Franklin Othman - State Farm Agent; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Job summary

Franklin Othman State Farm Agency is seeking an Account Associate to join their Los Angeles team. This full-time position involves handling customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.

The role emphasizes strong customer service, organization, and clear communication within a local office setting. West Los Aneles location is indicated, and the position offers paid time off.

Qualifications

• Strong organizational skills, attention to detail, and efficient problem solving.
• Excellent customer service and communication are essential to assist clients and colleagues.
• Experience in insurance or related fields is beneficial but not required for every candidate.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Franklin Othman State Farm Agency is seeking an Account Associate to join their Los Angeles team. This full-time position involves handling customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.

The role emphasizes strong customer service, organization, and clear communication within a local office setting. West Los Aneles location is indicated, and the position offers paid time off.