Account Associate - State Farm Agent Team Member

Franklin Othman - State Farm Agent; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

Franklin Othman State Farm Agency in Los Angeles is seeking an Account Team member to support daily operations and customer success. You will grow the office through meaningful client relationships and handle routine policy transactions.

The role emphasizes accurate account updates, policy changes, claim processing, and collaboration with underwriters to ensure timely policy issuance. Strong organizational and communication skills are essential.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits

• Competitive salary
• Paid time off
• Training & development

Location

West Los Aneles Location

Role Description

As Account Team member for Franklin Othman State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and daily office transactions. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.