Insurance Account Advisor – Customer Growth & Service

Jim Miller - State Farm Agent; Murphy (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Group Life Insurance

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jim Miller - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and internal teams. This role emphasizes proactive marketing of relevant products, building lasting relationships, and delivering prompt, friendly service.

A drive to meet customer needs and pursue sales opportunities is essential.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Willingness to obtain Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

P&C license

Listening skills

Job description

Jim Miller - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and internal teams. This role emphasizes proactive marketing of relevant products, building lasting relationships, and delivering prompt, friendly service.

A drive to meet customer needs and pursue sales opportunities is essential.