Insurance A/R Specialist — Claims & Denials (Mon-Fri 8-5)

Personnel Resources, Inc.; Dothan (AL); On-site; USD 19,000 - 22,000; Full time

Job summary

Personnel Resources, Inc. in Dothan, AL is seeking a reliable Accounts Receivable Specialist to manage insurance claim follow-up. You will prepare, submit, and track claims, work aging, and collaborate with teammates to improve reimbursement outcomes. No nights or weekends, 8:00 AM to 5:00 PM.

Strong knowledge of payer portals, denials management, and timely documentation is required. This role emphasizes accuracy, organization, and the ability to work independently within a collaborative team.

Qualifications

• Experience in medical billing, insurance follow-up, claims processing, or healthcare A/R.
• Solid understanding of claims, denials, appeals, reimbursement, and A/R processes.
• Experience with payer portals, clearinghouses, and electronic billing systems.
• Knowledge of medical terminology and billing requirements.
• Proficiency in computer software and Microsoft Office.
• Excellent verbal and written communication skills.
• Strong analytical, research, and problem-solving abilities.
• Excellent organizational and time management skills with high accuracy.
• Ability to work independently and in a collaborative team.

Responsibilities

• Prepare, review, and submit insurance claims accurately and within established timeframes.
• Work assigned insurance accounts receivable (A/R) to ensure prompt payment and resolution of outstanding balances.
• Research, resolve, and appeal claim rejections, denials, unpaid claims, and underpaid claims.
• Use payer portals, clearinghouses, telephone communication, and other resources to obtain claim status and secure appropriate reimbursement.
• Monitor insurance aging and prioritize accounts to meet established productivity and collection goals.
• Identify reimbursement trends, payer policy changes, and recurring denial patterns, and communicate findings to leadership.
• Maintain accurate and timely documentation of account activity, claim follow-up, appeals, and payer communication.
• Collaborate with team members and other departments to resolve billing issues and improve claim reimbursement outcomes.
• Support departmental goals by maintaining productivity, accuracy, and timely follow-up on assigned accounts.

Skills

Communication

Analytical thinking

Time management

Detail oriented

Organizational skills

Teamwork

Tools

Payer portals

Clearinghouses

Electronic billing systems

Microsoft Office

Job description

Personnel Resources, Inc. in Dothan, AL is seeking a reliable Accounts Receivable Specialist to manage insurance claim follow-up. You will prepare, submit, and track claims, work aging, and collaborate with teammates to improve reimbursement outcomes. No nights or weekends, 8:00 AM to 5:00 PM.

Strong knowledge of payer portals, denials management, and timely documentation is required. This role emphasizes accuracy, organization, and the ability to work independently within a collaborative team.