Instrumentation Inside Sales Engineer — Technical Solutions

Carotek

Marietta (GA)

On-site

USD 55,000 - 75,000

Full time

5 days ago

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Job summary

Carotek, a SunSource company, invites an energetic Inside Sales professional to join our Instrumentation Inside Sales team at the Marietta, GA headquarters. This in-office role focuses on providing technical customer service, quoting products, and guiding customers through selection and substitutions.

You will work Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evenings or weekends as duties demand.

Qualifications

Associate’s degree in business or engineering or related field is required or preferred.
Three plus years experience in an Inside Sales role within the Industrial Fluid Process industry.
Ability to read, analyze and interpret technical drawings and electrical schematics; familiarity with technical procedures.

Responsibilities

Provide outstanding service to customers and support to outside sales staff.
Respond to technical questions by phone or email and identify appropriate products.
Engage in discussions to determine correct product and advise substitutions when needed.
Specify products based on customer application and design prerequisites.
Coordinate with service technicians and managers on complex problems.
Prepare detailed product quotations including price, discounts, and shipping charges.
Inform customers about pricing, back orders, delivery, and order issues; provide tracking info.
Collect purchase orders or credit card details from customers.
Coordinate with Accounting to resolve invoicing discrepancies.
Attend sales meetings to stay updated on product developments.