Instructor/Coordinator, Fire and Rescue

Wake Technical Community College; Raleigh (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Wake Technical Community College seeks a dedicated Training Program Manager to organize, coordinate, and deliver fire service reality-based training in accordance with NCOSFM, NFPA 1403, and Certification Board rules. The role maintains equipment, manages inventories, and ensures safety and compliance across multiple training environments.

You will hire and supervise adjunct instructors, maintain records and course documentation, and liaise with public safety agencies to align programs with

Qualifications

• Experience administering educational training programs in fire/rescue.
• In-depth knowledge of fire service training standards and compliance.
• Ability to supervise instructors and manage records and documentation.
• Strong communicatio n and collaboration skills with diverse agencies.

Responsibilities

• Delivers OSFM structured instruction.
• Organizes, coordinates, and oversees daily operations of training environments.
• Coordinates liaison with Public Safety agencies on training needs and standards.
• Hires, supervises, and schedules adjunct instructors; ensures credentialing.
• Maintains instructor files and credentialing with NCOSFM and NFPA.
• Maintains course records, rosters, and reports; ensures compliance with policies.
• Acts as Safety Officer and ensures NFPA 1403 compliance.

Skills

Program management

Staff supervision

Adult learning

Instructional design

Training evaluation

Communication

Collaboration

Public speaking

Education

High School Diploma

Associate degree

Instructor Level II Certification

NFPA/OSFM related instructor credentials

Job description

Job Overview

This position organizes, coordinates, and instructs fire service reality‑based training programs and courses, consistent with North Carolina Fire and Rescue Commission and Certification Board rules and regulations. This position ensures the proper maintenance and operation of reality‑based training equipment and classroom environments to meet NFPA 1403 safety requirements. This position maintains an inventory of reality‑based fire, rescue, hazardous materials, and other training equipment.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

Responsibilities

• Delivers OSFM structured instruction
• Conducts skill evaluation on students
• Organizes, coordinates, and oversees the daily operations and activities of the reality‑based training classroom environments, including but not limited to the hazardous materials pad, extrication pad, drill tower, liquid petroleum prop field, pump drafting pit, ventilation prop, flashover simulator, and high rise burn building. Inspection of all previously stated environments and equipment for needed repairs and submitting work orders. Directs the issuance of equipment and is accountable for its return.
• Coordinating and maintaining liaison with a variety of Public Safety agencies and professional organizations regarding reality‑based training programs and courses, operations, usage, and training needs; maintains up‑to‑date knowledge of technological advances in reality‑based training; attends trade shows, conferences, and seminars; reviews reality‑based training safety protocols and ensures all safety protocols are followed.
• Coordinates and maintains all course records and documentation for reality‑based and in‑service courses
• Hires, supervises, and schedules reality‑based adjunct instructors; ensures instructors are appropriately credentialed; including contract entry for classes and adjunct instructors
• Manages and maintains instructor files to ensure all instructors have proper credentialing through the NC Office of State Fire Marshall and National Fire Academy
• Collaborates with internal auditors to ensure program compliance with all NCOSFM and NC Community College system rules.
• Develops and manages the day‑to‑day operations of reality‑based training and other in‑service training to include all instructor records, student registrations, rosters, and reports
• Reviews instructor lesson plans and other instructional materials for conformance to NCOSFM standards
• Acts as Safety Officer and maintains compliance with NFPA 1403
• Maintains an emergency plan for supplies and treatment of injuries sustained in the reality‑based training environment
• Assists in the marketing, coordination, visitation, and evaluation of fire service continuing education classes and/or other duties assigned to ensure quality delivery of educational programs to Wake Tech’s service population
• Maintains the inventory of apparatus and equipment; ensures any equipment warranties are renewed annually
• Researches and designs new training programs and updates existing training programs as needed; submits new courses for course code approval
• Ensures course deliveries comply with Wake Tech procedures and standards, considers advisory guidelines issued by NFPA standards, and ensures that certification training offered is safe, effective, and within Certification Board policies
• Oversees employee who may assist in the planning, development, presentation, or administration of courses for the area
• Participates in the marketing of programs, recruitment of students, and makes presentations to outside contacts
• Assist with fire academy training by providing instruction and other support as needed
• Assists at both Wake Tech Public Safety Campuses (PSEC/PSSC) as needed and the WCFTC
• Works a schedule that includes evenings and weekends in order to meet customer agency needs
• Serves as a back‑up Safety Officer for the fire training grounds

Knowledge, Skills, and Abilities

• Knowledge of principles and practices of program management
• Intermediate knowledge of methods and techniques of program development and evaluation
• Intermediate knowledge of principles of supervision, including employee training and evaluation
• Broad knowledge of Fire and Rescue and the training regulatory agencies
• In‑depth knowledge of adult learning, teaching methodologies, and instructional design
• Ability to design and evaluate training programs
• Ability to respond to common inquiries or complaints from internal or external customers, regulatory agencies, or members of the business community
• Ability to interact and provide information to individuals and groups
• Ability to work collaboratively
• Excellent oral and written communication skills

Minimum Requirements

• High School Diploma
• Three years of related work experience administering educational training programs in the fire/rescue field
• Instructor Level II Certification
• Qualified Firefighter and 1403 Instructor
• Eligible and able to obtain Qualification RIC

Preferences

• Associate degree
• Certified or Qualified in D/O EVD, D/O Pumps, and D/O Aerials Technical Rescuer
• Associate degree in fire service, instructional technology, or other public safety‑related degrees
• Certified or Qualified in Technical Rescuer ropes, confined space, common passenger vehicle, heavy vehicle rescue, and trench rescue
• Ten years of fire service‑related experience, including administering educational/training programs

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