Instructional Technology Systems Support Specialist I

Beaufort County School District; Ridgeland (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Beaufort County School District invites applications for a Systems Support / Instructional Technology Specialist I in Ridgeland, SC. The role ensures prompt diagnosis and repair of district hardware, installs software, supports network clients, and oversees online curriculum platforms and certification testing for schools.

The ideal candidate brings CompTIA A+ and Network+ certifications, Windows expertise, strong teamwork, and the ability to work with diverse end users.

Qualifications

• Minimum high school diploma.
• At least 3 years field and bench work in the above mentioned areas.
• Well developed communication and human relation skills when dealing with technical and non-technical end users/vendors.
• CompTIA A+ certification (IT Technician) with experience in computer hardware and Windows support.
• CompTIA Network+ certification and experience with Windows workstation configurations.
• An understanding of network premise wiring and ANSI/EIA/TIA-568 codes.
• Ability to read, interpret and understand schematics and troubleshooting flow charts.
• Ability to communicate and work well in a team environment with coworkers and end users.

Responsibilities

• Diagnose, repair and maintain all District support and approved computer systems and associated peripherals for assigned locations.
• Provide installation, diagnosis and resolution for a wide range of District supported software applications and operating systems.
• Provide assistance in the diagnosis and resolution of various network hardware related issues.
• Maintain an accurate inventory of technology hardware and software for assigned locations.
• Ensure adherence to confidentiality and good safety procedures.
• Keep supervisor advised of any potential hardware or software problems or conflicts that may have an effect District-wide.
• Promote and provide positive customer service.

Skills

CompTIA A+

CompTIA Network+

Windows support

MCSE

Reading schematics

Teamwork

3+ years field/bench experience

Education

High school diploma

Job description

Beaufort County School District invites applications for a Systems Support / Instructional Technology Specialist I in Ridgeland, SC. The role ensures prompt diagnosis and repair of district hardware, installs software, supports network clients, and oversees online curriculum platforms and certification testing for schools.

The ideal candidate brings CompTIA A+ and Network+ certifications, Windows expertise, strong teamwork, and the ability to work with diverse end users.