Instructional Technology Specialist

Education, Department of; Georgia; On-site; USD 60,000 - 90,000; Full time

Job summary

Georgia Department of Education – Georgia Virtual School (GaVS) is hiring for an Instructional Technology Specialist. Under limited supervision, the Instructional Technology Specialist supports the implementation, administration, training, and troubleshooting of instructional and enterprise technology systems that support teaching, learning, and organizational operations across Georgia Virtual Learning.

This position serves as a technical and instructional resource for educators, administrators,

Qualifications

• Bachelor's or master's in Education, Instructional Technology, or related field.
• Experience with K-12, virtual or online learning preferred.
• Strong problem-solving and communication skills.
• Ability to troubleshoot Microsoft 365 and LMS.
• Experience with LMS, SIS, and enterprise ed tech platforms.

Responsibilities

• Support and troubleshoot Microsoft 365 services and LMS.
• Diagnose and resolve technical issues.
• Assist with system implementations and testing.
• Develop professional learning opportunities.
• Create user documentation and resources.
• Evaluate emerging technologies to enhance learning.

Skills

Microsoft 365

LMS troubleshooting

Training delivery

Customer service

Data analysis

Documentation

Team collaboration

Power Platform

SharePoint Online

Education

Bachelor's degree

Master's degree

Education/Instructional Tech

Tools

Power Platform

SharePoint Online

Teams

OneDrive

Forms

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Instructional Technology Specialist Agency: Department of Education Job Requisition ID: JR0000004933 Shift: Not Applicable (United States of America) Compensation Details: COMMENSURATE WITH EXPERIENCE

The Georgia Department of Education - Georgia Virtual School (GaVS) is hiring for an Instructional Technology Specialist. Under limited supervision, the Instructional Technology Specialist supports the implementation, administration, training, and troubleshooting of instructional and enterprise technology systems that support teaching, learning, and organizational operations across Georgia Virtual Learning. This position serves as a technical and instructional resource for educators, administrators, staff, and students by providing expertise in educational technology, Microsoft 365 applications, digital learning platforms, and system integrations.

Job Responsibilities

• Support and troubleshoot Microsoft 365 services, Learning Management Systems (LMS), and other educational systems
• Diagnose and resolving technical issues
• Assist with system implementations and testing
• Develop professional learning opportunities
• Create user documentation and resources
• Evaluate emerging technologies that enhance teaching, learning, and operational efficiency

The successful candidate will demonstrate strong problem-solving, communication, and customer service skills; the ability to manage multiple priorities; and a commitment to collaboration, innovation, and continuous improvement. The position requires the ability to communicate technical information effectively to diverse stakeholders and work as a collaborative member of a cross-functional team to support organizational goals.

Preferred Qualifications

Preferred Qualifications Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the following:

• Bachelor's or Master's degree in Education, Instructional Technology, Educational Leadership, Information Technology, Computer Science, or a related field.
• Experience as a classroom teacher, instructional coach, educational technology specialist, school leader, or technology support professional.
• Demonstrated success supporting instructional technology initiatives in K-12, virtual, blended, or online learning environments.
• Exposure to emerging technologies, including artificial intelligence (AI) tools, with a demonstrated willingness to learn, adapt, and apply new technologies to support teaching, learning, and operational effectiveness.
• Experience with Microsoft 365 applications and services, including Teams, SharePoint Online, OneDrive, Exchange Online, Forms, and Copilot.
• Experience troubleshooting hardware, software, connectivity, authentication, and cloud-based application issues.
• Experience implementing, administering, and supporting Learning Management Systems (LMS), Student Information Systems (SIS), and enterprise educational technology platforms.
• Experience with Learning Tools Interoperability (LTI), single sign-on (SSO), rostering solutions, and educational technology integrations.
• Demonstrated ability to diagnose, troubleshoot, test, and resolve technical issues across multiple systems and platforms.
• Experience supporting users through technical problem-solving, training, coaching, and customer service.
• Experience creating and delivering professional learning, technical training, webinars, or instructional resources for diverse audiences.
• Experience evaluating, piloting, and implementing new instructional or enterprise technology solutions.
• Experience using Microsoft Power Platform tools, including Power Automate, Power Apps, or Forms.
• Strong analytical and problem-solving skills with the ability to use data to identify trends and improve processes.
• Experience documenting procedures, developing knowledge-base resources, and maintaining technical documentation.
• Demonstrated ability to manage multiple priorities, meet deadlines, and adapt to changing organizational needs.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to work collaboratively as a member of a high-performing team, build positive relationships with stakeholders, and contribute to shared goals and continuous improvement efforts.
• Knowledge of applicable federal and state laws, district policies, data privacy requirements, and cybersecurity best practices.
• Ability to read, interpret, and apply technical documentation, policies, procedures, and system requirements.

Minimum Qualifications

High school diploma/GED and seven (7) years of program management experience; or two (2) years of experience required at the lower level Education Prgm Spec 3 (EDP032) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.