Instructional Technologist & Faculty Tech Partner

Lewis University; Romeoville (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Lewis University is seeking an Instructional Technologist to partner with the Faculty Center for the Advancement of Teaching and Learning. The role focuses on consulting with faculty, supporting Blackboard Ultra and related tools, and driving course design, accessibility, and teaching excellence.

You will design trainings, develop knowledge resources, and assist with online, hybrid, and HyFlex courses to improve learner engagement and outcomes.

Qualifications

• Bachelor’s degree in Instructional Technology, Educational Technology, Instructional Design, Education, Information Technology, or a related field.
• Minimum of two years of experience supporting instructional technologies in higher education, K-12 education, corporate training, or a related environment.
• Experience supporting a Learning Management System (Blackboard, Canvas, Moodle, D2L, or equivalent).
• Demonstrated knowledge of educational technology tools and instructional best practices.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational, problem-solving, and project management abilities.
• Ability to work collaboratively with individuals from diverse academic disciplines and backgrounds.

Responsibilities

• Provide individualized consultations to faculty regarding the effective use of instructional technologies.
• Assist instructors with integrating educational technology tools into face-to-face, hybrid, online, and HyFlex courses.
• Recommend technology solutions that support pedagogical goals and student learning outcomes.
• Collaborate with faculty on course enhancement and technology integration projects.
• Provide support for Blackboard Ultra and related instructional technologies.
• Assist faculty with course setup, content organization, assessments, gradebook management, communication tools, and analytics.
• Troubleshoot LMS-related issues and coordinate resolutions with internal and external support teams.
• Test new LMS features and communicate updates, enhancements, and best practices to faculty and staff.
• Design and facilitate workshops, webinars, and training sessions on educational technologies and teaching best practices.
• Develop training materials, tutorials, knowledge-base articles, guides, and documentation.
• Support faculty development initiatives related to online teaching, course design, accessibility, artificial intelligence, and emerging technologies.
• Promote the adoption of innovative teaching practices through technology-enhanced learning.
• Promote accessible course design practices and Universal Design for Learning (UDL) principles.
• Assist faculty in creating accessible course materials and multimedia content.
• Support institutional efforts related to digital accessibility compliance and inclusive teaching practices.
• Respond to faculty support requests related to instructional technologies.
• Diagnose and resolve technical issues or elevate concerns as appropriate.
• Collaborate with instructional designers on course development and redesign projects.
• Support Quality Matters and university course quality standards.
• Assist faculty in implementing instructional technologies that improve learner engagement, retention, and success.
• Provide recommendations for effective online and blended learning practices.

Skills

Customer service

Communication

Interpersonal skills

Project management

Education

Bachelor's degree in Instructional Technology

Master’s degree in Instructional Technology

Tools

Blackboard

Canvas

Moodle

D2L Brightspace

Job description

Lewis University is seeking an Instructional Technologist to partner with the Faculty Center for the Advancement of Teaching and Learning. The role focuses on consulting with faculty, supporting Blackboard Ultra and related tools, and driving course design, accessibility, and teaching excellence.

You will design trainings, develop knowledge resources, and assist with online, hybrid, and HyFlex courses to improve learner engagement and outcomes.