Instructional Support Specialist (DOD)

MSC Management Services, LLC; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Job summary

Summit Federal Services, LLC is seeking an Instructional Support Specialist to support course development and instruction for the Defense Security Cooperation University. The role involves facilitating training sessions, managing students, and utilizing tools like Blackboard and DTS. Candidates must have a Bachelor's Degree and five years of instructional support experience in a federal setting. This position is based in the Washington, D.C. area with travel requirements of up to 25%. Full-time pending contract award.

Qualifications

• Bachelor’s Degree is required.
• Proficiency using Microsoft Office programs.
• Extensive experience with Blackboard LMS.
• Five years or more of instructional support experience in a government setting.

Responsibilities

• Facilitate virtual and classroom instruction.
• Coordinate logistical and administrative support.
• Manage student registrations and prepare learning materials.
• Provide travel coordination and monthly activity reports.

Skills

Microsoft Office proficiency

Blackboard Learning Management System proficiency

Defense Travel System (DTS) proficiency

Instructional support experience

Education

Bachelor's Degree

Job description

Position Overview

Summit Federal Services, LLC (SFS) with headquarters in Oakland, Maryland, is a fast growing woman owned Small Business and HUBZone company with an outstanding record of performance providing more effective and efficient acquisition, business process, administrative and security services to multiple federal agencies.

SFS is looking for an Instructional Support Specialist to support all aspects of course development, planning, coordination, and execution, curriculum development, and student/alumni management for the Defense Security Cooperation University (DSCU) Ministry of Defense Advisors (MoDA) Instruction and Training Management Program Support.

Key Responsibilities

• Facilitate and coordinate the conduct of virtual, classroom, and training instruction.
• Ensure course objectives are met.
• Comply with established timelines.
• Provide guidance, direction, and reach‑back support to students and government for all logistical and administrative support.
• Coordinate secure meeting and presentation rooms within US Government facilities or other locations for all required courses and/or classified material presentations.
• Support the administration, analysis, and reporting for mid‑and end‑of‑course student survey evaluations, and one virtual faculty/staff after‑action review.
• During training, provide instructional and training materials such as the Advisor Toolkit, books, background reading materials, reference guides, hand‑outs, worksheets, and audio/video support as needed.
• Blackboard Learning Management System support, including building and maintaining courses, and facilitating online training.
• Student management and registration support, including Cornerstone On Demand support.
• Instructional design support including preparing, formatting, and producing learning materials and presentations.
• Instructional support including classroom set‑up/tear‑down, audio/visual support, and student management support.
• Travel coordination and administration (Defense Travel System – DTS).
• Proactive engagement with faculty, staff, students, other stakeholders and contractor personnel to identify problems and recommend solutions.
• Complete monthly activity reports.

Minimum Requirements

• Bachelor’s Degree.
• Proficiency using Microsoft Office programs.
• Proficiency using the Blackboard Learning Management System.
• Proficiency using the Defense Travel System (DTS).
• At least five (5) years of instructional support experience in a federal government instructional setting.

Location & Travel

Place of Performance: Washington, D.C. area.

Travel: Yes, 25% of time.

Full‑time, pending contract award.

Equal Employment Opportunity

Summit Federal Services, LLC is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on‑the‑job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. Summit Federal Services, LLC also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.