Instructional Services Coordinator (Center for Learning)

Maricopa Community College district; Glendale (AZ); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Nationwide Medical, Dental, and Vision

Paid Time Off

20 Paid Holidays

ASRS Pension

Tuition Reimbursement

Flexible Work Schedules

Job summary

Maricopa County Community College District seeks an Instructional Services Coordinator to lead Math and Embedded Tutoring within Student Success Services. You will supervise tutors, coordinate recruitment, onboarding, and scheduling, and align tutoring with course needs and student demand.

You will monitor participation, support improvement, and collaborate with faculty to expand high-quality, course-connected academic support across campuses.

Qualifications

• Bachelor's Degree from a regionally accredited institution in a related program area and one year of program coordination experience.
• OR an equivalent combination of the conferred degree and directly related full-time work experience.

Responsibilities

• Coordinate day-to-day operations of Math tutoring and Embedded tutoring programs across formats.
• Supervise assigned part-time Math and Embedded Tutors and coordinate recruitment, onboarding, and scheduling.
• Collaborate with Math faculty and departments to align tutoring with course needs and student demand.
• Monitor participation, assess program effectiveness, and support continuous improvement.

Education

Bachelor's Degree in related program area

Equivalent combination of degree and directly related full-time work experience

Job description

Instructional Services Coordinator (Center for Learning)

Job ID: 323494

Location: Glendale Community College

Full/Part Time: Full Time

Regular/Temporary: Regular

Hiring Salary Range: $23.84 - $30.99/hourly, DOE

Grade: 113

Work Schedule: Monday - Friday, 8:30am - 6pm

Summer Hours: Monday - Thursday, 8am-7pm

Work Calendar: 12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

• Nationwide Medical, Dental, and Vision Coverage


• Paid Time Off: Vacation, Sick Leave, and Personal Time


• 20 Paid Observed Holidays


• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage


• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions


• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)


• Tuition Reimbursement for employees and dependents


• Annual Professional Development Funding


• Flexible Work Schedules

• District-Wide Wellness Program with Workshops and Webinars


• Monthly Health & Wellness Calendar and Newsletter


• Virta Diabetes Reversal Program and Support Groups


• Employee Assistance Program (EAP)


• Sight-On-Site Eye Care Services


• Pre-Retirement Planning Events


• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

The Instructional Services Coordinator - Math & Embedded Tutoring coordinates the implementation and day-to-day operations of Math Tutoring and Embedded Tutoring within Student Success Services. The position supports the planning, development, delivery, and evaluation of academic support designed to strengthen student learning and success in gateway, high-enrollment, low-success, and other identified courses.

The Coordinator supervises assigned part-time Math and Embedded Tutors; coordinates recruitment, onboarding, training, scheduling, and service delivery; and collaborates with faculty, academic departments, and Student Success leadership to align tutoring support with course needs and student demand.

The position also serves as a key Student Success partner for college initiatives related to Math and course-embedded academic support. The Coordinator monitors program participation and effectiveness, supports continuous improvement, and assists with the implementation of strategies that expand access to high-quality, course-connected academic support.

Essential Functions

30% - Math Tutoring Program Coordination

Coordinates the day-to-day implementation and delivery of Math tutoring services, including in-person, online, review-session, and other academic-support formats.

• Coordinates Math tutoring schedules based on course offerings, student demand, usage patterns, and tutor availability.


• Collaborates with Math faculty and department leadership to identify tutoring needs and areas where additional academic support may be beneficial.


• Coordinates Math review sessions, test-preparation activities, workshops, and other Math-focused learning support.


• Supports the implementation of emerging instructional models and college initiatives when Math tutoring or related academic support is needed.


• Assists with developing and refining Math tutoring resources, service models, procedures, and student-support strategies.


• Reviews student demand, faculty input, and program information to recommend adjustments to Math tutoring services.

25% - Embedded Tutoring Coordination

Coordinates implementation of Embedded Tutoring in partnership with faculty, academic departments, and Student Success leadership.

• Coordinates Embedded Tutor placements based on identified courses, faculty participation, student needs, and available staffing.


• Communicates with participating faculty regarding Embedded Tutor roles, schedules, expectations, and implementation needs.


• Coordinates Embedded Tutor schedules, classroom assignments, tutoring availability, and required program activities.


• Supports consistent implementation of Embedded Tutoring expectations and procedures across participating courses.


• Conducts regular check-ins with Embedded Tutors and faculty to identify implementation challenges and opportunities for improvement.


• Supports expansion of Embedded Tutoring into identified gateway, high-enrollment, or low-success courses as resources and institutional priorities allow.

25% - Part-Time Staff Supervision, Training, and Development

Supervises assigned part-time Math Tutors and Embedded Tutors.

• Coordinates recruitment, screening, interviewing, hiring, and onboarding of assigned tutors.


• Develops and maintains tutor schedules and assignments.


• Provides ongoing coaching, guidance, and performance feedback.


• Conducts or coordinates tutor observations and evaluations using established tools and procedures.


• Monitors attendance, time and labor, schedule changes, and other routine staffing matters.


• Addresses performance concerns and recommends appropriate action in consultation with department leadership and Human Resources procedures.


• Coordinates tutor training and professional development, including applicable CRLA training and certification requirements.


• Promotes consistency in service expectations, student interaction, documentation, and academic-support practices.

10% - Faculty Partnerships and Program Collaboration

Develops and maintains collaborative relationships that support Math and Embedded Tutoring.

• Serves as a primary program contact for faculty participating in Embedded Tutoring and Math academic-support initiatives.


• Collaborates with faculty, department chairs, grant/project staff, and other campus partners to identify academic-support needs.


• Participates in planning meetings related to Math support, Embedded Tutoring, gateway-course interventions, and other course-connected student-success initiatives.


• Coordinates tutoring and Embedded Tutoring support with instructional programs, special projects, and college initiatives when appropriate.


• Communicates available tutoring resources and services to faculty, students, and campus partners.

10% - Program Assessment and Continuous Improvement

Monitors participation, implementation, and program information to support evaluation and continuous improvement.

• Maintains accurate tutoring and Embedded Tutoring information in TracCloud and other applicable systems.


• Reviews attendance, utilization, course, scheduling, and other program data to identify trends and inform staffing decisions.


• Collects feedback from tutors, students, and faculty regarding program effectiveness and implementation.


• Works with the Program Analyst and department leadership to support assessment, reporting, and evaluation of Math and Embedded Tutoring.


• Recommends adjustments to schedules, staffing, training, or implementation based on program information and student needs.


• Performs other duties as assigned in support of Student Success Services, Academic Affairs, and college and District priorities.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in a related program area, and one (1) year of program coordination experience.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. Bachelor's degree from a regionally accredited institution in education, mathematics, higher education, student affairs, or a related field.

B. Two (2) years of experience coordinating tutoring, embedded tutoring, supplemental instruction, peer-assisted learning, or other academic support services in an educational setting.

C. One (1) year of experience supervising, leading, training, coaching, scheduling, and/or evaluating part-time instructional staff, tutors, peer educators, or student employees.

D. One (1) year of experience collaborating with faculty or academic departments to coordinate instructional support or student-success services.

E. One (1) year of experience using data, student participation information, or program outcomes to inform scheduling, staffing, or program improvement.

F. One (1) year experience developing or facilitating tutor training, professional development, or tutor certification activities, such as College Reading and Learning Association (CRLA) or a comparable training framework.

G. One year of full-time relevant MCCCD experience during the previous two years

Posting Close Date

Open until filled

First Review will be on Monday, November 16, 2026.

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: \"No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.\"

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.