Instructional Lab Coordinator – Graphic Design

Central Piedmont Community College; Charlotte (NC); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Central Piedmont Community College in Charlotte, NC seeks a Lab Operations Supervisor for Graphic Design labs. You will oversee lab operations, maintain equipment, and support faculty and students with industry-standard software and production technologies.

This role involves coordinating supplies, safety, and instructional resources, collaborating with faculty to improve workflows, and ensuring access to computers, printers, laser cutters, and other media equipment.

Qualifications

• Associate degree in Graphic Design or closely related field with two years of professional experience in graphic design, digital media, print production, creative technologies, or related field.

Responsibilities

• Oversees lab operations and informs chair/associate dean of potential challenges.
• Maintains safe operating procedures for instructional equipment and spaces.
• Monitors and initiates orders; manages inventory and budgets for supplies.
• Supports Graphic Design program events and student initiatives.
• Researches emerging technologies and advises on equipment needs.
• Maintains inventory of equipment and coordinates repairs or disposal.
• Prepares facilities for classes and ensures resources are available for instruction.
• Provides technical support to faculty and students with software, hardware, printers, scanners, and photography equipment.
• Assists students during lab hours with operation, file prep, and production workflows.
• Coordinates preventive maintenance for computers, printers, plotters, and other tech.
• Collaborates with faculty to improve instructional resources and workflows.

Skills

Graphic design principles

Digital production workflows

Creative technologies

Adobe Creative Cloud

Troubleshoot equipment

Organization

Communication

Customer service

Multitasking

Team collaboration

Education

Associate degree in Graphic Design

Bachelor's degree in Graphic Design or related field

Tools

Adobe Creative Cloud

Large-format printing

Laser cutters

Vinyl cutters

Printers

Scanners

Job description

Minimum Requirements:

Associate degree in Graphic Design or a closely related field and two years of professional experience in graphic design, digital media, print production, creative technologies, or a related creative industry.

Preferred Qualifications:

Bachelor's degree in Graphic Design, Visual Communication, Digital Media, or a related field. Experience supporting instructional technology or educational laboratories preferred. Experience with Adobe Creative Cloud, large-format printing, laser cutters, vinyl cutters, or other creative production technologies preferred.

Knowledge, Skills, Abilities, and Worker Characteristics:

• Knowledge of graphic design principles, digital production workflows, and creative technologies; proficiency with Adobe Creative Cloud; ability to troubleshoot creative production equipment; strong organizational, communication, and customer service skills; ability to prioritize multiple projects.
• Supervisory skills
• Ability to work well with others in a diverse background

1. Oversees lab operations and identifies and notifies the Department Chair and/or Associate Dean of potential challenges and problems.
2. Recommends practices and procedures within the lab and maintains safe operating procedures for instructional equipment, technology, and studio spaces while ensuring compliance with applicable college safety guidelines.
3. Monitors and initiates orders for necessary supplies and consults with the Department Chair or Associate Dean and Instructional Office Assistant regarding purchase requisitions and budgets; maintains inventory records, ensuring instructional supplies, equipment, and technology remain available for student use.
4. Participates in the organization and support of Graphic Design program events, including portfolio reviews, exhibitions, open houses, recruitment activities, industry engagement events, and other college-sponsored initiatives.
5. Research emerging creative technologies and advises the Department Chair and/or Associate Dean regarding equipment, software, and technology needs and maintains current quotes on equipment and technology for future capital purchases.
6. Maintains a complete accounting inventory of equipment, collaborates with inventory control, and coordinates repair, replacement, and disposal of outdated or non-functional equipment.
7. Prepares facilities for classes and ensures that computers, equipment, materials, software, and instructional resources are available for instruction.
8. Provides technical support to faculty and students with industry-standard software, hardware, printers, scanners, photography equipment, and other creative technologies used throughout the curriculum.
9. Assists students during scheduled lab hours by providing guidance on equipment operation, file preparation, production workflows, and best practices while reinforcing faculty instruction.
10. Coordinates preventative maintenance and troubleshooting for computers, printers, plotters, photography equipment, laser cutters, vinyl cutters, and other instructional technologies, as applicable.
11. Collaborates with faculty to develop and improve instructional resources, workflows, and lab procedures that enhance the student learning experience.