Instructional Designer, Senior

Freddie Mac; McLean (VA); On-site; USD 94,000 - 142,000; Full time

Job summary

Freddie Mac is seeking an Instructional Designer, Senior in the Multifamily Marketing and Communications space to craft, develop, implement, and maintain training content using proven instructional design methods. The role partners with Customer Education managers and subject-matter experts to deliver impactful learning programs.

The ideal candidate has 5+ years in L&D, strong skills with e-learning tools (Articulate Suite, Storyline, Rise) and a track record of creating polished online

Qualifications

• Bachelor's degree or equivalent with 3+ years in L&D or instructional design.
• Proven experience creating engaging online learning materials.
• Experience with e-learning platforms and collaboration with business partners.

Responsibilities

• Partner with internal stakeholders and experts to determine development needs.
• Build learning programs and curricula aligned to Freddie Mac's MF mission.
• Plan and execute learning interventions, workshops, and conferences for lenders and servicers.
• Evaluate and prioritize learning strategies based on stakeholder asks.
• Create and review learning content, including manuals and pre-work, for compliance with best practices.
• Develop design documents detailing course objectives, content, assessments, and evaluation criteria.
• Manage assets in the Learning Management System and ensure quality and accessibility.

Skills

L&D

Instructional design

e-learning development

Travel readiness

Education

Bachelor's degree

Tools

Articulate Studio

Articulate Storyline

RISE

Adobe Captivate

Photoshop

Adobe Creative Suites

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Are you someone who thrives on learning and development strategies to support a fast-paced, successful business? Are you detail- minded, creative, hands-on and have strong e-learning skills? Do you apply standard process training content design and development knowledge, skills, tools, and techniques to develop blended-training deliverables?

Apply to join Freddie Mac’s Multifamily Division to support the Marketing and Communications team in the education and training space, as an Instructional Design, (L&D) Senior.

Our Impact:

Freddie Mac Multifamily Marketing and Communications team helps drive business — and highlights the value of the Multifamily mission for our customers and partners. You’ll be part of a team to engage our lenders, and to promote our $78 billion rental housing financing business and its impact on renters and communities nationwide. A mission-centric company, we’re one of the largest sources of funding for Multifamily housing — primarily affordable housing.

Your Impact:

The Instructional Designer, Senior partners with the Customer Education managers and business subject matter experts to craft, develop, implement and maintain instructional materials and content for training programs using effective instructional design methodologies and technologies.

Key Tasks for this role

• Partner with internal stakeholders and liaise with experts regarding development needs.
• Build out key learning programs and curriculums that support the mission of Freddie Mac’s MF
• Support the initiation, planning and execution of learning interventions, workshops and conferences that algin’s Optigo Lenders and Servicers with Freddie Mac’s mission
• Evaluate, build, prioritize and implement learning strategies/programs based on asks.
• Support learning program initiatives and projects by using your expertise in crafting, developing, planning, implementing, and assessing learning content.
• Build design documents outlining course objectives, content, assessment, and evaluation criteria.
• Build new assets and review existing assets in the external Learning Management system to ensure they are compliant with best practices in training content design and development.
• Coordinate and assist in developing learning manuals, pre-work, and course evaluation procedures (inclusive of multimedia visual aids and other educational materials)

Qualifications:

• Bachelor's Degree or equivalent and 5+ years of overall experience, with 3+ years in L&D, instructional design or related experience
• Intermediate experience with e-learning development tools (Articulate Studio, RISE, Articulate Storyline, Photoshop, Adobe Captivate, Adobe Creative Suites)
• Familiarity with e-learning platforms and demonstrable experience in creating polished, creative, and engaging online learning materials with ability to provide examples of past work products
• Experience collaborating effectively with internal business partners to achieve desired outcomes
• Confirmed discernment and partnership with business and leadership to understand strategic priorities, goals, and talent strategies

Keys to Success in this Role:

• Strong skills for taking initiative and thinking both strategically and tactically about learning
• Highly organized and goal-oriented
• Strong verbal and written communication skills
• Strategic problem solver with the skills for developing long-term strategies aligned with organizational goals
• This position requires a willingness to travel in the USA occasionally

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

Time-type:Full timeFLSA Status:Exempt

This position has an annualized market-based salary range of $94,000 - $142,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.